Transformational Workshops
Emotional Intelligence Workshop
A powerful, practice-changing experience that helps your team strengthen self-awareness, communication, and connection. This workshop goes far beyond traditional training—it creates a shared understanding of how emotions, beliefs, and behaviors shape the way your team interacts, solves problems, and cares for patients.
The Emotional Intelligence Workshop is led by Lisa Alvarado and Bill Woodburn, M.Ed., LPC, LMFT, a nationally recognized counselor, educator, and facilitator. Bill brings over 30 years of experience helping individuals, teams, and organizations navigate human behavior, relational dynamics, and the patterns that shape group culture. His teaching blends deep insight with an off-beat sense of humor, vivid storytelling, and creative interactions that make learning both meaningful and memorable.
Bill’s background as a Licensed Professional Counselor and Marriage & Family Therapist enriches the workshop with a level of depth rarely found in dental or organizational training. He has worked extensively with dental practices across the country and presented at national conferences, offering practical wisdom on complex social systems, relationship dynamics, and the emotional patterns that influence team performance. His presence brings a grounded, compassionate perspective that helps teams see themselves with clarity and grow with courage.
Together, Lisa and Bill will guide your team through reflective exercises, real-world scenarios, and hands-on practice that builds emotional awareness, strengthens communication, and supports healthier interactions throughout the practice.
The result is a team that communicates more clearly, supports one another more effectively, responds instead of reacts, and experiences more joy, trust, and cohesion in everyday work.
New Patient Experience Workshop
An inspiring, highly practical workshop designed to elevate the way your practice connects with new patients from the very first touchpoint. This experience helps your team create a patient journey that is warm, efficient, relational, and deeply aligned with your practice’s values.
One of the most impactful elements of this workshop is the opportunity to walk through the entire experience with a live patient. Your team participates in every step—from the initial inquiry to the clinical exam to the post-visit follow-through. This real-time, hands-on practice allows the team to see the patient journey through fresh eyes, identify moments that build trust, and discover patterns that unintentionally create friction. The live-patient experience deepens learning, increases empathy, and brings clarity to what patients truly feel, need, and notice.
Together, we refine systems, language, and touchpoints so the new patient experience becomes consistent, relational, and uniquely “you.”
The result is an exceptional first visit that builds trust, strengthens connection, increases case acceptance, and lays the foundation for meaningful long-term relationships.
Systems & Communication Workshop
A fully customized workshop designed specifically around your practice’s needs, goals, and growing edges. This experience blends leadership development, systems refinement, communication strengthening, and team alignment—all grounded in the realities of your practice.
Working closely with your leadership team, we identify the pinch points, gaps, or patterns that may be causing stress or inefficiency. Then we create a tailored learning and practice experience that helps your team communicate with clarity, strengthen their systems, and support one another with a shared mindset.
Whether your practice needs help with front-office flow, handoffs, scheduling, accountability, or interdepartmental communication, this workshop provides tools that fit your culture and your unique rhythm.
It’s the perfect choice when your team needs something specific, personalized, and crafted with care.